Contact details
Phone
Tel/Fax: +971506741711
Mobile: +971506741711
Address
CLASSPERTS DMCC CLASSPERTS DMCC Business Centre Level N1, Jewellery & Gemplex 3, Dubai - United Arab Emirates
info@classperts.com
Tel/Fax: +971506741711
Mobile: +971506741711
CLASSPERTS DMCC CLASSPERTS DMCC Business Centre Level N1, Jewellery & Gemplex 3, Dubai - United Arab Emirates
info@classperts.com
1. Introduction
Classperts is a leading cloud-based e-learning platform, designed to provide robust educational solutions while ensuring the protection of personal data and adherence to Saudi regulations. Our platform is built to comply with the National E-Learning Center (NELC) and Saudi Data and Artificial Intelligence Authority (SDAIA) standards. This policy outlines our commitment to safeguarding data, maintaining service continuity, and upholding the highest security standards.
2. Definitions
3. Personal Data Protection Policy
Classperts strictly adheres to the Personal Data Protection Law (PDPL) of Saudi Arabia, implementing comprehensive measures to protect personal data:
4. Backup and Recovery Policy
Classperts maintains a robust backup and disaster recovery strategy to protect data and ensure service continuity:
5. Security and Cybersecurity Policies
Classperts implements a comprehensive suite of security measures to protect its infrastructure, data, and users:
6. Data Classification and Information Policy
Classperts classifies data into categories based on its sensitivity to ensure proper handling and protection:
7. Service Level Agreement (SLA)
Classperts is committed to delivering high-quality service with clearly defined performance and availability standards:
8. Communication Policy
Classperts prioritizes clear and transparent communication with its users:
9. Compliance and Monitoring
Classperts regularly reviews and audits its operations to ensure compliance with Saudi regulations and internal policies:
10. User Content Ownership and Licensing
Classperts recognizes the importance of intellectual property rights and ensures that users retain ownership of the content they create and upload. By uploading content to the platform, users grant Classperts a non-exclusive, worldwide license to use, reproduce, distribute, and display the content as necessary for the operation of the platform. This license is essential for providing services such as content delivery, backup, and distribution to other users.
11. Content Moderation Policy
To maintain a safe and productive learning environment, Classperts implements a comprehensive content moderation policy:
12. Third-Party Integrations and Data Sharing
Classperts integrates with various third-party services to enhance platform functionality and user experience:
13. Accessibility Compliance
Classperts is committed to making its platform accessible to all users, including those with disabilities:
14. International Data Transfers
While Classperts primarily operates within Saudi Arabia, there may be instances where data needs to be transferred internationally:
14. International Data Transfers (continued)
15. Detailed Incident Response Plan
Classperts has developed a comprehensive incident response plan to manage and mitigate the impact of any security breaches or data loss events:
16. Policy Updates and User Notifications
Classperts reserves the right to update this policy to reflect changes in legal requirements, industry standards, or operational needs:
At Classperts, we believe that education is the cornerstone of every thriving nation. Our mission is to empower educational institutions—whether schools, colleges, or universities—to manage their administrative and academic tasks seamlessly through our comprehensive digital platform. Designed with the needs of deans, principals, teachers, parents, and students in mind, our software delivers secure, user-friendly solutions that keep everyone connected 24/7.
Our team is a blend of digital strategy experts, seasoned developers, data engineers, and education consultants with over 20 years of experience. Serving leading institutions across the MENA region, KSA, and Africa, we are dedicated to delivering innovative e-learning solutions and tailored e-application development that transform the educational landscape.
Our all-inclusive platform features a range of powerful modules—from an intuitive Learning Management System and dynamic dashboards to virtual classrooms, smart assessment tools, and advanced communication systems. With a modular, white-label approach, competitive pricing, and around-the-clock support, we ensure that your institution has the future of education at its fingertips today.
Join us in our commitment to revolutionizing education through cutting-edge technology, collaboration, and a passion for quality service. Experience a flexible digital ecosystem that not only meets but exceeds the evolving needs of modern education.
1. Introduction
Welcome to Classperts.com ("Website"). These Terms and Conditions ("Terms") govern your use of our platform, services, and purchases, including subscription-based LMS packages, courses, and related services provided by Classperts DMCC ("Company", "we", "us", or "our"). By using our Website, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Company Information
Classperts DMCC is registered under the Dubai Multi Commodities Centre (DMCC) Authority and operates in accordance with the laws and regulations of Dubai, United Arab Emirates (UAE).
3. Services Offered
Classperts provides the following services:
Subscription-based LMS platforms for institutions and individuals
Online courses (pre-recorded, live sessions, certifications)
E-learning consulting and technology solutions
Custom e-learning integrations and digital learning solutions
4. Account Registration
To access our services, you may be required to create an account. You agree to:
Provide accurate, current, and complete information
Maintain the security of your account credentials
Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Subscription Plans & Payments
We offer different subscription plans for LMS services and course access.
5.1 Pricing & Payment
All prices are listed in USD (or AED as applicable).
Payments are processed securely through approved payment gateways.
Subscription fees are billed in advance on a recurring basis (monthly/annual).
By subscribing, you authorize automatic renewals unless canceled.
5.2 Refunds & Cancellations
Refund requests must be submitted within 7 days of purchase.
No refunds for partially used subscription periods.
Classperts reserves the right to modify prices or subscription plans.
6. User Conduct & Restrictions
Users must not:
Share account access or course materials with unauthorized persons.
Engage in fraudulent, abusive, or illegal activities.
Use our platform to distribute unauthorized content.
Reverse engineer, copy, or resell our software or services.
Violation may result in account suspension or legal action.
7. Intellectual Property Rights
All content, software, and materials on Classperts.com are the intellectual property of Classperts DMCC and/or its partners. Users may not reproduce, distribute, or use any content without explicit permission.
8. Limitation of Liability
Classperts shall not be held liable for:
Technical failures or service interruptions
Loss of data or revenue resulting from service use
Unauthorized access to user accounts
Our liability is limited to the amount paid by the user for the affected service.
9. Privacy & Data Protection
We handle user data in accordance with our Privacy Policy [Insert Privacy Policy Link]. By using our services, you consent to the collection and use of data as outlined in the policy.
10. Termination of Service
We reserve the right to terminate or restrict access to any user found violating these Terms without prior notice.
11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of Dubai, UAE, and any disputes shall be resolved through arbitration in Dubai, as per DMCC regulations.
12. Amendments & Updates
We may update these Terms from time to time. Users will be notified of major changes via email or platform notification.
13. Contact Information
For any inquiries or concerns regarding these Terms, please contact us at: Email: [Insert Contact Email] Phone: [Insert Contact Number] Address: Classperts DMCC, Dubai, UAE
By using Classperts.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1. Introduction
Welcome to Classperts.com ("Website"). These Terms and Conditions ("Terms") govern your use of our platform, services, and purchases, including subscription-based LMS packages, courses, and related services provided by Classperts DMCC ("Company", "we", "us", or "our"). By using our Website, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Company Information
Classperts DMCC is registered under the Dubai Multi Commodities Centre (DMCC) Authority and operates in accordance with the laws and regulations of Dubai, United Arab Emirates (UAE).
3. Services Offered
Classperts provides the following services:
Subscription-based LMS platforms for institutions and individuals
Online courses (pre-recorded, live sessions, certifications)
E-learning consulting and technology solutions
Custom e-learning integrations and digital learning solutions
4. Account Registration
To access our services, you may be required to create an account. You agree to:
Provide accurate, current, and complete information
Maintain the security of your account credentials
Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Subscription Plans & Payments
We offer different subscription plans for LMS services and course access.
5.1 Pricing & Payment
All prices are listed in USD (or AED as applicable).
Payments are processed securely through approved payment gateways.
Subscription fees are billed in advance on a recurring basis (monthly/annual).
By subscribing, you authorize automatic renewals unless canceled.
5.2 Refunds & Cancellations
Refund requests must be submitted within 7 days of purchase.
No refunds for partially used subscription periods.
Classperts reserves the right to modify prices or subscription plans.
6. User Conduct & Restrictions
Users must not:
Share account access or course materials with unauthorized persons.
Engage in fraudulent, abusive, or illegal activities.
Use our platform to distribute unauthorized content.
Reverse engineer, copy, or resell our software or services.
Violation may result in account suspension or legal action.
7. Intellectual Property Rights
All content, software, and materials on Classperts.com are the intellectual property of Classperts DMCC and/or its partners. Users may not reproduce, distribute, or use any content without explicit permission.
8. Limitation of Liability
Classperts shall not be held liable for:
Technical failures or service interruptions
Loss of data or revenue resulting from service use
Unauthorized access to user accounts
Our liability is limited to the amount paid by the user for the affected service.
9. Privacy & Data Protection
We handle user data in accordance with our Privacy Policy [Insert Privacy Policy Link]. By using our services, you consent to the collection and use of data as outlined in the policy.
10. Termination of Service
We reserve the right to terminate or restrict access to any user found violating these Terms without prior notice.
11. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of Dubai, UAE, and any disputes shall be resolved through arbitration in Dubai, as per DMCC regulations.
12. Amendments & Updates
We may update these Terms from time to time. Users will be notified of major changes via email or platform notification.
13. Contact Information
For any inquiries or concerns regarding these Terms, please contact us at: Email: [Insert Contact Email] Phone: [Insert Contact Number] Address: Classperts DMCC, Dubai, UAE
By using Classperts.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.